Water drains out immediately from my Top-Load Samsung Washing Machine.
Last Update date : 2024-10-08
A top-load washing machine with a vertical drum uses a drain system to remove dirty water after each wash cycle. If the machine is draining out immediately, it could be due to a clogged or damaged drain hose, a malfunctioning pump, or a problem with the water level sensor. Fixing the issue can help the machine function efficiently.
Follow below solutions:
- Make sure the drain hose is not clogged, and is hung over the drain hose hook. Fill the spin basket halfway with water, and try spinning again.
- Lift the end of the drain hose to prevent water from draining. Fill the spin basket halfway with water, and then run spinning after releasing the drain hose.
- Ensure the drain hose is installed correctly. Refer to the instructions below for proper installation of both General type and Pump type (for applicable models only).
General type
1
Press and hold down the joint ring, and insert it into the drain hose.
![Drain hose joint ring]()
2
Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible. Adjust the length of the drain hose as needed.
![Insert the drain hose into the drain outlet]()
Pump type (applicable models only)
1
Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring.
![hose cap]()
Note:
- The position (side or rear) of the drain outlet depends on the model.
- Availability of the hose cap depends on the model.
2
Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor.
![Connect the other end of the drain hose to a standpipe or basin]()
WARNING: Make sure the end of the drain hose is not submerged by water. Otherwise, the washing machine may suffer serious damage.
3
Important Precautions for Hose Installation.
![Connect the other end of the drain hose to a standpipe or basin]()
- Do not exceed 3 m (*) for the total length of extended hoses.
- Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor.
Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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