My TV is having menu glitches and is very slow
Last Update date : 2024-10-10
Your smart TV needs memory, just like your phone or computer. Running multiple programs can use up memory, causing slow performance and delays in turning on or launching apps. To improve this, you can cold boot or discharge your TV. Both methods are quick and easy, but one requires the Samsung TV remote.
With the Samsung TV remote
1
With the TV turned on, press and hold the power button on your Samsung TV remote.
2
Continue holding the power button while the TV powers off and then back on.
3
You have just cold booted the TV. The memory cache is cleared and the TV should run more smoothly.
Without the Samsung TV remote
1
With the TV turned on, unplug the TV's power cord from the power outlet.
2
Wait 30 seconds.
3
Plug the TV power cord back into the power outlet.
4
Turn the TV on.
5
You have just discharged the TV. The memory cache is cleared and your TV should start running normally again.
Note: If you still need more assistance, please call our contact center and our helpful agents will help you.
* This feature is only available on specific models. Please refer to your user manual for more information
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