How do I use and manage my Family Hub™ App?

Last Update date : Sep 26. 2024

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

With a single touch on the Family Hub™ App, you can connect and manage a refrigerator more efficiently. Family Hub™ will make it easy for you to see the current status of your appliance inside and control the temperature, dispenser, ice, and much more.

Find out how to set up your Family Hub™, change the settings, and make use of the incredible features.

Fridge Manager

You can manage the current fridge and freezer settings with the Fridge Manager. The widget shows the temperatures, active special functions, fridge settings, and more.

  • On the Fridge Manager widget, the current fridge and freezer temperatures as well as the Cool Select+ mode is displayed.
  • When you swipe to the second page, the widget will show the current filter status as well as the last install date. When you tap the ‘Buy Filter’ button, you will be redirected to a page where you can buy a new filter.
fridge manager

Function:

Features:

1. Display of Current Settings

View settings for water and ice cubes. You can also keep track of the condition of your water filter and will be alerted if it needs replacing.

2. Fridge Temperature Settings

Adjust the temperature of your fridge.

3. Flex Crisper

Adjust the temperature of the Crisp drawer.

4. Freezer Temperature Settings

Adjust the temperature of your freezer.

5. Cool Select+/FlexZone Settings

Set the type of food in your freezer so that your refrigerator can adjust to the right temperature based on the items inside.

6. Special Features

View a short explanation of some of the refrigerator's special features.

7. Fridge Settings

View and adjust the settings of the display (1) shown on the main home screen.

*For more information on how to use Fridge Manager, visit How To Use Fridge Manager On Your Family Hub™.

Note: To access the online manual for your Family Hub™ refrigerator, tap Setting > Help & Contact Us > Online Manual.

View Inside

With the View inside feature, you can check the inside of the refrigerator through a static picture.

The inside camera takes photos automatically when the doors are closed which can then be viewed on the Family Hub™ (it may take up to 1 minute depending on the ambient temperature or humidity).

Note: If the doors are opened again before the photos are taken, the camera won't take any photos and the time is counted after the doors are closed.

view inside 

Functions:

Features:

Image Copy and Save

You can crop the image by tapping the screen and saving it in the 'Food list'.

Saving List

You can add food by tapping 'Food list'.

Sending Shopping List

You can crop the image and send it to the 'Shopping list' or send it to the saved 'Food list' of the 'Shopping list'.

Sending Memo

You can crop the image and send a 'Memo' and indicate the tag on the screen.

Change and Delete

You can change the expiration date, name of the 'Food list', and delete.

Sync with a Mobile Phone

You can send a photo or 'Food list' to a mobile phone. Here you can also check the 'Food list'.

Shopping List

You can create and remove the lists that you need to shop for. You can also send shopping lists to the shopping basket. 

shopping list

Functions:

Features:

Create/Delete the Shopping Lists

- To create a new shopping list, tap the (+) button on the Navi Bar.

- To delete a shopping list, tap the 'More' button and select the list you want to delete.

Shopping lists Delete/Moving, Send to Shopping Basket

Delete and move the shopping lists so the other list by tapping the 'More' button on the Navi bar.

Sending Shopping Lists to View Inside

Send the shopping lists to the 'View inside' by tapping the 'View inside' button.

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

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