We regret to inform you that any order cancellations for a change of mind will not be accepted.
For TV, Refrigerator or Washing Machine, we offer free cancellation if the products are unable to be delivered due to size fitting.

For other enquiries, please contact Samsung Support via Live Chat (from 11am to 10pm) , or call ☎3698 4633 (Hong Kong) or 0800 333 (Macau) (from 9am to 12 midnight).