Bluetooth feature doesn’t work after Windows Update, using sleep/hibernation mode or rebooting PC (Hong-Kong version)
Last Update date : Nov 23. 2020
This problem occurs because of a system error while recognizing Bluetooth devices through USB interface.
You can solve this problem as follows.
1
Click the [Start] button on the taskbar.
![Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB]()
2
Click the [Power] button.
![Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB]()
3
Hold down [Shift] on the keyboard while clicking “Shut down” to completely shut down, then restart the system.
![Bluetooth doesn’t work, Windows Update, sleep mode, hibernation mode, rebooting PC, Hong Kong, Bluetooth, Windows 10, win 10, win10, system, Bluetooth USB]()
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Feature and experience may vary by device and region.
The above product description is only applicable to the Windows 10 on Samsung computers in year 2018.
The above product description was updated in December 2018 and for reference only.
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