Preview doesn’t work on my PC screen when I run Windows Mixed Reality & Mixed Reality Portal icons and features on Samsung Odyssey headset (Hong-Kong version)

Last Update date : Sep 25. 2020

You can only use Windows Mixed Reality’s preview feature on PCs with graphics cards that support it.
Check the graphics card installed in your PC.

Here is how to check.

1 Right-click the [Start button] on the taskbar, then open [Device Manager].
preview, mixed reality, pc screen, windows mixed reality, graphics card, right click start button, device manager
2 In [Display adapters], check which graphics card is installed.
display adapters, graphics card, preview, pc screen, run, windows mixed reality, samsung

The above product description is only applicable to the Windows 10 on Samsung computers (Hong-Kong version) in year 2018. The above product description was updated in June 2018 and for reference only.

 

Samsung HMD (head mounted display) Odyssey is a premium MR (mixed reality) headset that shows videos right before your eyes.
Mixed Reality Portal is a Windows app for using the HMD and provides a place to experience MR (mixed reality).
It runs automatically when the HMD is connected to the PC.
Users can enjoy various images, videos, games, or the Internet and can connect a controller to the computer to enjoy more realistic content.


*HMD (head mounted display): a display device that is worn on the head.
*MR (mixed reality): technology that combines the real world with virtual data to benefit from the advantages of both augmented reality (AR) and virtual reality (VR).


• Mixed Reality Portal icons and features

menu panel, mixed reality, windows mixed reality

Open and close the menu panel.

 

windows mixed reality, Check the HMD name and connection status.

Check the HMD name and connection status.

 

Check the left controller connection status, windows mixed reality

Check the left controller connection status.

 

Check the right controller connection status.

 

Turn the boundary set for the area the HMD is used on or off. This surrounds a set zone with invisible walls to prevent the user from bumping into obstacles, windows mixed reality

Turn the boundary set for the area the HMD is used on or off. This surrounds a set zone with invisible walls to prevent the user from bumping into obstacles.

 

Download the Mixed Reality app, windows mixed reality

Download the Mixed Reality app.

 

Mixed Reality app, windows mixed reality, Set up the controllers or run the app

Set up the controllers or run the app.

 

Turn preview on or off, windows mixed reality

Turn preview on or off.

 

Change the proportions of the Mixed Reality Portal preview screen, windows mixed reality

Change the proportions of the Mixed Reality Portal preview screen.

 

Use the Mixed Reality Portal app in full-screen mode or revert it to its original size, windows mixed reality app

Use the Mixed Reality Portal app in full-screen mode or revert it to its original size.

- All Mixed Reality Portal icons and features are only applicable to the Mixed Reality Portal version released on Samsung computers (Hong-Kong version) in year 2018. The above product description was updated in June 2018 and for reference only.

- Windows is either registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other products and services mentioned may belong to their respective trademark owners.

- All images are for reference only.

Thank you for your feedback!