Why is the Virtual Keyboard Missing in Tablet Mode on my PC (Hong-Kong version)?

When you enter a [Wi-Fi security key] in tablet mode, the virtual keyboard may not appear and the key won’t be entered.

You can solve this problem using either of the methods below.

Method 1)

Touch and hold inside the wifi security key input window to bring up the virtual keyboard.

Method 2)

Click the upper left keyboard settings button to change the virtual keyboard type.

- The above product description is only applicable to the Windows 10 on Samsung computers (Hong-Kong version) in year 2018. The above product description was updated in July 2018 and for reference only.

- Windows is either registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other products and services mentioned may belong to their respective trademark owners.

- Images are for reference only.