Front Loader: Washing machine displays a UE or DC Error Code
Last Update date : Apr 01. 2018
The UE or DC error code indicates unbalanced load.
To resolve this issue; refer to the troubleshooting steps given below:
Front Load Machines:
1
Turn off and unplug the unit from the power outlet
2
Check the Shipping Bolts (Make sure they have been removed)
3
Check if the Washing Machine is installed on a level ground
4
Perform a manual drain procedure
a. Open the debris filter hatch
b. Pull out the emergency drain tube (if applicable)
c. Point the drain tube into a basin, and then remove the stopper at the end of the tube
d. Dispense all of the water
5
Open the door, take out the clothes, put them back in, and then close the door.
6
If the issue persists, inquire about the Warranty and Service Booking procedures for the unit.
Top Load Machines:
1
Press the Play/Pause button, and then open the door
2
Check the shipping base (Make sure they have been removed)
3
Check if the Washing Machine is installed on level ground
4
Perform a manual drain procedure (If applicable)
a. Open the debris filter hatch
b. Pull out the emergency drain tube (if applicable)
c. Point the drain tube into a basin, and then remove the stopper at the end of the tube
d. Dispense all of the water
5
Open the door, take out the clothes, put them back in, and then close the door.
6
If the issue persists, inquire about the Warranty and Service Booking procedures for the unit.
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