Galaxy eSIM and supported network carriers

Last Update date : Nov 18. 2023

Galaxy eSIM (embedded SIM) is a digital SIM that allows you to use the mobile data without a physical SIM card (Mini SIM, Micro SIM, Nano SIM, etc.).

View of eSIM card graphics.

Please note: eSIM service may vary depending on the country and carrier.

To add an eSIM to your smartphone, you have three options: installing a pre-assigned plan, scanning a QR code, or manually entering the information.

Install a pre-assigned plan

Before starting, check with your mobile provider whether this option is available. You may be asked to provide your phone’s EID. You can find this on the box your phone came in, or by going to Settings > About phone > Status Information

View of SIM manager selected in Connections. View of SIM manager selected in Connections.

Step 1. Go to “Settings” > “Connections” > “SIM manager”.

View of Add eSIM selected in SIM manager. View of Add eSIM selected in SIM manager.

Step 2. Tap “Add eSIM” and your mobile plan will be automatically downloaded and activated on your eSIM.

Scan a QR code

You will need to contact your mobile provider to receive a QR code.

  1. Go to Settings > Connections > SIM manager

  2. Tap Add eSIM then Scan QR code from Service Provider

  3. Scan the QR code

  4. Your mobile plan will be automatically downloaded and activated on your eSIM

 

Enter information manually

Some mobile providers that support eSIM provide a code to manually add an eSIM.

  1. Go to Settings > Connections > SIM manager

  2. Tap Add eSIM, Scan QR code from Service Provider then Enter activation code

  3. Enter the information provided by your mobile provider

  4. Your mobile plan will be automatically downloaded and activated on your eSIM

To transfer a SIM card from another Galaxy device

  1. On your new phone, tap Transfer SIM from another device

  2. On your old phone tap Transfer.

  3. You will see a popup stating that you will no longer be able to use the eSIM on your old device. Tap OK

  4. Select your service provider from the list

  5. Select your country from the list

  6. On your old phone enter that 6-digit verification code that you see on your new phone

  7. Select your mobile provider from the list on your new phone

  8. Tap Transfer

  9. Tap Transfer on your old phone, then tap Done

To transfer a SIM card from an iOS device

  1. Tap Transfer SIM from another device

  2. Tap Transfer through service provider

  3. Tap the name of your mobile provider

  4. You will be taken to your mobile provider’s website. Follow the instructions on screen

Please note: The availability of this feature will depend on your mobile provider. For more information, consult with your mobile provider.

  1. Go to Settings > Connections > SIM manager

  2. Tap the SIM card that you want to convert to an eSIM

  3. Tap Convert to eSIM

  4. In the popup, tap Convert eSIM

  5. Tap Add

  6. Your eSIM is now active

Galaxy devices that support eSIM

  • Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra, Galaxy S20 / S20+ / S20 Ultra
  • Galaxy Z Fold5 / Z Flip5, Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3, Galaxy Z Fold2, Galaxy Z Flip 5G, Galaxy Z Flip, Galaxy Fold
  • Galaxy Note20 / Note20 Ultra

Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. Please check if your device supports this feature in your location.

Network carriers that support eSIM

Africa

 

Asia-Pacific and Australia

 

Europe

 

Central and South America

 

Middle East

 

North America

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