How to wearing the Galaxy buds correctly?

The materials used in Galaxy Buds products

Restrictions on materials used

Samsung Electronics does not use any internationally restricted materials or any other potentially harmful materials in any component of the Galaxy Buds that comes into direct contact with the skin. Samsung Electronics also certifies its compliance with international environmental regulations by the authorised international test institutions, for certain materials that could be included in the silicone, plastic, and metal used in Galaxy Buds products. 

[Components which come into contact with skin]

Guidance for users who are sensitive to certain materials

If your skin is exposed to skin irritants or substances (such as soap, sweat, lotion and sunscreen, etc.) that may cause skin reactions for an extended period of time or if you are exposed to a certain environment , a hypersensitive skin reaction may occur. Refer to the below information about the materials that are included in the Galaxy Buds if your skin is hyper sensitive or if you have an allergy to any of these materials. Remove your Galaxy Buds from your ears and consult a dermatologist if there is skin redness or irritation where you wear the Galaxy Buds.

[Nickel]

The main body of the Galaxy Buds includes stainless steel.

Stainless steel, known as a non-corrosive metal alloy, consists of steel (Fe), nickel (Ni), and chrome (Cr). Although it is widely used in everyday products, some people may have an allergy to some of the materials included in it, such as nickel.

Samsung Electronics manages the amount of nickel to be below the strict level set by the Europe REACH regulation. Also, we have found that users are barely exposed to any nickel based on analysis from a third party institution.

As you can see from above, it is highly unlikely that an issue related to nickel will occur. However, if you are allergic to nickel, be careful to prevent skin irritation.

[Acrylate]

The main body of the Galaxy Buds includes acrylate (Methacrylic acid) which may act as an irritant. You may have a reaction if you have had reactions to adhesive bandages, which commonly include this substance.

Users who are sensitive to either of these materials, should take additional care when using Galaxy Buds for the first time or for a prolonged period.

The materials used in Galaxy Buds products comply with the standards of the U.S. Consumer Product Safety Commission, European national regulations, and other international standards. In addition to regulated substances, we extensively and continuously verify wear tests, hazardous substance tests, skin hazard and toxicity evaluations for all substances that come into contact with the skin through domestic and international certification organizations, and we are committed to ensuring the comfort and safety of our users.

How to wear and maintain the Galaxy Buds

Insert the Galaxy Buds in your left and right ear using a moderate amount of force to fit comfortably, and be sure to always keep them clean and dry. Although the Galaxy Buds comply with international safety standards, if you use excessive force to push the Galaxy Buds into your ears or wear them for an extended period of time, you may feel pain or your skin may become irritated. Also, when you listen to audio on you Galaxy Buds at a high volume for a long period of time, you may experience hearing loss, so remember to set volume levels appropriately.

If your Galaxy Buds are exposed to dust, sweat, ink, oil, or any chemical products (e.g. soap, shampoo, cosmetics, sunscreen, antibacterial spray, hand sanitizer, detergent, or insecticides, etc.), which may cause device damage, try to soak a lint-free, soft dry cloth into clean water and lightly wipe off the material. Before use, dry the Galaxy Buds thoroughly. Keeping your Galaxy Buds clean helps prevent damage to the device from extended period of use.

To clean the ear tip, wash it with clean water and lightly wipe it with a lint-free, soft dry cloth. Before use, dry it thoroughly.

Do not use soap, cleaning agents, abrasive materials, other chemicals, or compressed air when cleaning your Galaxy Buds, and do not clean it with ultrasonic waves or external heat sources. These may cause product damage such as discoloration or corrosion.

It is important to clean and dry your Galaxy Buds after workouts or exposure to skin irritants such as dust, sweat, soap, shampoo, cosmetics, sunscreen, lotion and hand sanitizer.

Is it OK to clean my Galaxy Buds with alcohol swab or disinfecting wipe?

You can lightly wipe on the exterior surfaces of each earbud with a lint-free, soft cloth that has been lightly soaked into 70 ~80 percent alcohol. After surface cleaning, dry it thoroughly before wearing it safely. Don’t use the alcohol swab or disinfecting wipe on the speaker hole. Also, do not use bleach and detergent.