Samsung TV: How do I Play Media Files in USB Devices?

Notes:

• QLED and SUHD TVs support MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.)
 

These kinds of devices must be connected directly to the USB port. The TV may not be able to recognize a USB device or read the files on the device if it is connected with a USB extension cable. 

 
Do not disconnect USB devices while they are transferring files. 
 
For Full HD TVs, Media Play only supports USB Mass Storage Class (MSC) devices. MSC is a Mass Storage Class Bulk-Only Transport device. Examples of MSC are Thumb drives, Flash Card Readers (USB HUB are not supported). Devices should be connected directly to the TV’s USB port. 

• When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external hard drive with its own power adapter.

• If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port. 
 
• If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, please connect the USB device to a PC, format the device and check the connection.  
 
QLED and SUHD TVs support FAT, exFAT, and NTFS file systems.

Full HD TVs support NTFS (Read Only), FAT16 and FAT32.  
 
• In QLED and SUHD TVs, after sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB device contains more than 8,000 files and folders, however, some files and folders might not be accessible. 
 
In Full HD TVs, if the number of files and folders saved on a USB storage device is approximately over 4000, the files and folders may not appear and some folders may not be opened. 
  
• UHD Video Pack contents are not supported with 2017 Samsung UHD TVs. 
 
• MP3 files with DRM that have been downloaded from a non-free site cannot be played in Full HD TVs. 
 
• A USB device that requires high power (more than 500mA or 5V) may not be supported on Full HD TVs. 
 
• Some files can't be played. This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.