Trade Up. Money Off.
Trade up your old TV, soundbar, monitor and home appliances to get instant discount.
Any brand, any condition
Instant Discount
Recycling is on us
What are you buying?
Trade-Up in 3 easy steps
Step 1
Buy new products with discount:
Find your new products on Samsung.com and select your old appliance for Trade Up and the discount will apply automatically upon Check Out.
Step 2
Prepare your old TV / soundbar / monitor / home appliance for collection:
Ensure your old appliance is ready for collection. If your old TV is mounted to the wall, please ensure the TV is fully dismounted before collection. No packaging required.
Step 3
We will collect your old appliance:
When we deliver your new Samsung product, we will collect your old appliance at the same time and recycle it for free.
Why Samsung Trade-Up?
Let us recycle
When we deliver your new Samsung product, we will collect your TV / soundbar / monitor / home appliance and recycle for free.
Get money off right away
Recycling doesn’t just help the planet, it helps your pocket too, with an instant discount on your order.
No need to throw it away
We accept TV / soundbar / monitor / home appliance of any brand, any age and in any condition. You might not love it anymore, but we would.
Pay in monthly installments
Enjoy simple monthly payments on the big-ticket items.
Frequently Asked Questions
How do I participate in this promotion?
Find your new TV, AV, appliance, or monitor on Samsung.com and select the Trade-Up option before you add to basket. Let us know which product you are recycling, and an instant discount will be applied to your new Samsung TV, AV, appliance, or monitor at checkout.
How do I return my old TV / AV / appliance / monitor to Samsung?
We will collect your old product upon delivery of your new Samsung TV, appliance, or monitor. Please ensure your old product is fully uninstalled, including disconnection, removal, and, if applicable, water drainage, making it ready for collection. There's no need for packaging your old product.
What happens if my old product is not ready for collection?
If your TV, AV, appliance, or monitor to be traded-up (recycled) is not available for collection, Samsung reserve the right to refuse delivery of the new product.
Does the product I’m buying need to be the same category as the one I’m trading up for?
Yes. For example, you wouldn’t be able to recycle your old TV for trade-up if you’re buying a refrigerator.
I have decided to return my new Samsung TV for a refund. Can I get my old trade up TV back?
In the event that you return your purchased TV, we will refund the value of your order but are unable to return your old TV that has been recycled. Recycled TVs have zero value and if you return your purchased TV for a refund (for any reason) you will not receive any amount or value for your recycled TV.
Will I need to return the power cable and remote?
It’s not a requirement to give the delivery team (driver) in collecting the traded up TV’s power cable or remote but we can recycle these if requested.
Samsung Online Shop Samsung Recycle your TV / Monitor to trade up Promotion Terms and Conditions
By proceeding to purchase and take advantage of this promotion, you accept the following: The trade-up discount you receive is an incentive to recycle and to purchase a new Samsung product; it is not a trade-in value for the product you are recycling. Recycled products (TV / monitor) are non-returnable and have zero value. If you return the product you purchased for a refund (for any reason) you will not receive any amount or value for the product you recycle. You will be required to fully uninstall (including wiping all data, as applicable) your product and make sure it is ready for collection at the same time we deliver your new product. We reserve the right to refuse the delivery if you fail to do so. A surcharge equal to the amount of the discount you received will apply if you do not recycle or have your product ready for recycling. Offer cannot be combined with multi-buy promotions for Home Appliances. Each household may only recycle one of each type of product and will receive only one trade-up discount for each product type recycled. This service is available in Hong Kong only.
