What can I do if I discover inappropriate content on PENUP app?

Last Update date : Aug 30. 2022

PENUP app places great importance on inappropriate content issues. The PENUP team encourages all users to report this kind of content immediately and to act accordingly.

Flag content option highlighted.

To report any inappropriate content or accounts, follow the next steps.

 

  • For images:
1 On the screen of the image you want to report, tap the more options icon on the top right corner of the screen.
2 Tap on the “Flag content” option and select the reason for reporting on the pop-up menu.
3 Tap on “Submit” to report it.

Please note: If the content violates a copyright or trademark, please include the name of the copyright holder, web address and details of the violation in your report.

  • For comments:
1 On the screen of the comment you want to report, tap the more options icon on the right side of the comment.
2 Tap on the “Flag content” option and select the reason for reporting on the pop-up menu.
3 Tap on “Submit” to report it.
  • For user accounts:
1 On the screen of the account you want to report, tap the more options icon on the top right corner of the screen.
2 Tap on the “Report profile” option and select the reason for reporting on the pop-up menu.
3 Tap on “Report” button to submit it.

How to block or unblock an account

  • To block a user:
1 On the screen of the account you want to block, tap the more options icon on the top right corner of the screen.
2 Tap the “Block User” option.
3 On the “Block user?” pop-up menu, tap on the “Block” button to confirm.
  • Unblock a user:
1 On the screen of the account you want to unblock, tap the more options icon on the top right corner of the screen.
2 Tap on the “Unblock User” option.
3 On the “Unblock user?” pop-up menu, tap on the “Unblock” button to confirm.

Related Questions

Thank you for your feedback!

Contact Info

Digital Service Center
DSC icon image DSC icon image

Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


dsc-qr-code-icon
Scan to access
Click here

WhatsApp
WhatsApp image icon WhatsApp image icon

WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
whatsapp-qr-code-icon
Scan to access
Click here

Chat with us
chat with us icon image contact info chat with us icon image contact info

Chat with us for product technical support, service center details, repair status, installation requests and more.
Click here

Request Callback Service
image of caller image of caller

Connect with our technical expert
Schedule Callback

Sign Language
Sign language image Sign language image

Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
Video chat with us

Email Support
Image of email icon Image of email icon

We'll respond within 24 hours of your request.
Email Us

Face-to-Face Support
Image of location icon Image of location icon

Whether your product is in warranty or out of warranty, we're here to help.
Find a Samsung service center Book an Appointment

Remote Service
Image of RM icon Image of RM icon

Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
Image of CEO icon Image of CEO icon

CEO Office
Indian customers only

Phone Support (India)
image of phone dialer image of phone dialer

1-800-5-726-7864
1-800-40-726-7864

Available: 8 AM to 8 PM (All 7 days)
☏ : Tollfree Helpline 1 ☏ : Tollfree Helpline 2

Phone Support (Bangladesh, Sri Lanka, Nepal)
Image of caller icon Image of caller icon

Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864