What is Digital Key?

Depending on the car brand, the devices that allow the use of the Digital Key may vary.

When using a Genesis / KIA / Hyundai car

• Digital Keys can be used on unlocked models with the latest Android R (11) OS or higher software installed: Galaxy S20 series (excluding S20 FE), Galaxy Note20 series, Galaxy S21 series, Galaxy S22 series, Galaxy Z Flip 5G, Galaxy Z Fold 2, Galaxy Z Flip 3.

• For carrier models, this feature is provided through the Android S (12) OS update.

• This feature can be used on the Galaxy Z Fold 3 model without unlocking/carrier restrictions when the latest Android R (11) OS or higher software is installed.

When using a BMW car

• Digital Keys can be used on models with the latest Android S (12) OS or higher software installed: Galaxy S21 series.

According to Samsung security policy, a Digital Key can only be used on one smartphone. Transfer of information or duplication between devices is not possible. Also, you cannot register and use a Digital Key using the same Samsung account on more than one smartphone, but it is possible to share the Digital Key for a sharing period. Please continue reading to find out more information.

The most important step is installing the car manufacturer’s app or receiving a registration information message from them. When you have it, follow these steps:

To use your car key, follow these steps:

After completing the registration of your car key, you can use the NFC/UWB feature on your smartphone to unlock or set the lock on the handle of the car door to open it.

If you want to stop using your Digital Key, follow these steps:

If you want to share your Digital Key, you must know only the car owner can execute this. If you are the car owner and you want to start Digital Key sharing, follow these steps:

This can only be executed when the recipient has received a sharing invitation text message from the car owner. Recipients who have received shared Keys do not need to carry a physical key or get in the car to register a Key. To accept the Digital Key, follow these steps:

This action can only be executed by the car owner. If you want to do this, follow these steps:

If you want to prevent others from using your Digital Keys, follow these steps:

I started to register a Digital Key on my smartphone, but I cannot complete the registration.

When registering a Digital Key, it may take 1-3 minutes depending on the status of the network you are using.

Registering a Digital Key requires a network connection. If you try to register a Digital Key in an area where the network is not running smoothly, the network connection may be unstable, or you may have lost the connection. You must be aware of the area you are registering in.

Can I register multiple Digital Keys for one car? 

Digital Keys only allow one primary user to register a key for one car. Other users can use the Key through the Key’s sharing feature. 

Is a network connection needed to use a Digital Key?

If you have already registered a Digital Key, you can use it even if you do not have a network connection.

If you do not have a network connection, you cannot register a new Digital Key. 

I lost my smartphone. How can I suspend the use of my Digital Keys?

You can suspend use of your Digital Keys by going to the Internet and searching “Find My Mobile”. Here you can remotely lock your smartphone. If you delete the data on your smartphone, any registered Digital Keys will be deleted as well. 

What can I do if I put my device on my car’s wireless charging pad, but the car is not starting?

Check the status of your Digital Key. If the Digital Key is not registered on the car company's server, the car will not start. If you are using a shared key, the car may not start depending on the permissions granted.