Samsung Cloud: Data Backup and Restore
Last Update date : Oct 29. 2020
Note:-
1) The content is only for devices purchased from India.
2) Images and steps may vary depending on Operating system.
Data backup via Samsung Cloud
1
Tap on Settings.
2
Tap on Accounts and backup.
3
Tap on Samsung cloud.
4
Tap on Backup this phone.
5
Tap on Backup.
6
Tap on OK on the popup.
7
Tap on Done.
How to restore data?
1
Tap on Settings.
2
Tap on Accounts and Backup.
3
Tap on Samsung Cloud.
4
Tap on Restore data.
5
Tap on Restore.
6
Tap on Done.
How to delete data
1
Tap on Settings.
2
Tap on Accounts and Backup.
3
Tap on Samsung Cloud.
4
Tap on Delete backup.
5
Select the application(s) for which you want to delete backup and then tap on Delete.
6
Tap on Delete on the confirmation prompt and then wait till the process completes.
7
Tap on Done.
Thank you for your feedback!
Please answer all questions.
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.
Scan to access
Scan to access
WhatsApp
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
Scan to access
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
Scan to access
Chat with us
![chat with us icon image contact info]()
![chat with us icon image contact info]()
Chat with us for product technical support, service center details, repair status, installation requests and more.
Sign Language
![Sign language image]()
![Sign language image]()
Video call with Sign Language interpreter assisted by Samsung product expert.
Available: 11 AM to 4 PM (Monday - Friday)
Available: 11 AM to 4 PM (Monday - Friday)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Whether your product is in warranty or out of warranty, we're here to help.
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
1-800-5-726-7864
1-800-40-726-7864
Available: 8 AM to 8 PM (All 7 days)
1-800-40-726-7864
Available: 8 AM to 8 PM (All 7 days)
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()