Do I have to pay for return shipping if I want to return an item?
1. If your return is valid, there will be no charge for returning products within the return period (7 working days from the delivery date). We will arrange a free return pick-up for you.
2. Alternatively, if the product is covered by Samsung warranty policy, you may bring the product to any Samsung Service Centre or you may contact our Customer Support team at 1-800-88-9999 (24 Hours / 7 days a week).
3. If your return is not valid, you will be charged for the delivery fee for the return of the product to you at the same delivery address.