Samsung partnered with the Resene technical team for the best painting approach. We apply a powder coat over existing Cotta-type panels which is metal in its construction. This process starts with one layer of primer followed by two layers of Resene finishing coats.

All panels are custom painted in Auckland, NZ with our affiliated paint house.

We recommend to use Samsung’s affiliated arrangement to ensure continuity and quality control.

All panels are powder coated and have the option of Matte or Satin (10% gloss).

Yes, we encourage colour matching as a way to have a seamless experience in your home. Please discuss with your kitchen designer or do research into the closest Resene colour. Please note that your panels are powder coated on a metal product so expect a very fine discrepancy vs a wooden or synthetic product.

You can only choose one Resene colour to paint all four of the French door panels.

We have priced the panels in such a way that it would be more efficient to purchase new panels from www.samsung.com/nz/

We recommend to clean with a warm soapy cloth and wipe all residue off with a microfiber cloth. Do NOT use any abrasive cleaners such as JIF or citrus / chemical based cleaners.

Check out our how to here:
https://www.samsung.com/nz/support/home-appliances/how-to-replace-a-bespoke-refrigerator-door-panel/

From checkout we dispatch your selected panels to our affiliated painter and painting process begins. Full process can take up to four weeks, including quality control. Once completed, panels are packaged up and dispatched around the country.

Unfortunately since each order is custom made, once order is placed this is final confirmation and no cancellations are possible.

Please contact estore@samsung.com and we will attempt to resolve this within reasonable time.

These custom panels do not impact your appliance warranty.