Smartphone/Tablet
Mute all sounds
Mute all sounds turns off all sounds of the device.
* How to set : Setting > Accessibility > Hearing enhancements > Mute all sounds
Hearing aid support
Enhance the sound quality to work better with hearing aids.
Stream media and route call audio feature with a Bluetooth Low Energy (BLE) connection will be supported from Android 10.
Stream media and route call audio feature with a Bluetooth Low Energy (BLE) connection will be supported from Android 10.
- * How to set : Setting > Accessibility > Hearing enhancements > Hearing aid support
- * This feature may not be supported depending on the model specification.
Left/right sound balance
Adjust the left/right sound balance to suit your hearing preferences.
- * How to set : Setting > Accessibility > Hearing enhancements > Left/right sound balance
- * This feature does not apply to call volume.
Mono audio
Mono audio combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
* How to set : Setting > Accessibility > Hearing enhancements > Mono audio
Adapt sound
You may be more sensitive or less sensitive to certain frequencies of sound compared to other people. Adapt sound gives you perfect sound that's tuned just for your ears. Choose a preset that matches your age, or try a hearing test to get fully personalized sound.
* How to set : Setting > Accessibility > Hearing enhancements > Adapt Sound
Live Transcribe & Sound Notifications
Have conversations easily, with Live Transcribe on Android. The feature will detect the language that's being spoken from over 70 languages and dialects. Supporting the captions adjust as your conversation flows. Sound Notification alerts you with based on surrounding sound. This feature will allow you to aware of the important situations at home, such as a fire alarm of doorbell ringing, so that you can respond quickly.
- * How to set : Setting > Accessibility > Hearing enhancements > Live Transcribe / Sound Notifications
- * Powered by Google’s speech recognition technology.
- * Conversations only stay on your phone, not stored on other servers.
Live Caption & Caption preference
With a single tap, Live Caption on Android will automatically caption any media on your phone. Any video, podcast and audio message, across any app--even stuff you record yourself. You can turn on or off captions and customize size or style of it.
- * How to set : Setting > Accessibility > Hearing enhancements > Live Caption / Caption preference
- * Today, Live Caption supports English with plans to support more languages in the near future.
- * This feature may not be supported depending on the model specification.
- * Not all apps support the caption preferences.
Amplify ambient sound
Amplify the world around you. Listen to your conversation more clearly with earphone by reducing the noise around you.
- * How to set : Setting > Accessibility > Hearing enhancements > Amplify ambient sound
- * This feature may not be supported depending on the model specification.
Flash notification
Flash Notification flashes the camera light or the screen when you receive notifications or when alarms go off. You can choose a different color for each app to easily determine where a notification or an alarm is coming from.
- * How to set : Setting > Accessibility > Advanced settings > Flash notification
- * This feature may not be supported depending on the model specification.
Watch
Mute all sounds
Mute All Sounds turns off all sounds from the device.
* How to set : Setting > Accessibility > Hearing enhancements > Mute all sounds
Mono audio
Switch your earbuds from stereo to mono sound. Use this if you have a hearing impairment or if a single earbud is more convenient.
* How to set : Setting > Accessibility > Hearing enhancements > Mono audio
Left/right sound balance
Adjust the left/right sound balance to suit your hearing preferences.
- * How to set : Settings > Accessibility > Hearing enhancements > Left/Right sound balance
- * This feature will be provided from One UI Watch 4.5.
- * This feature does not apply to call volume.
Buds
Customize ambient sound
When you hear surrounding sounds through Galaxy Buds, you can adjust the tone, the L/R volume, and make the sound more audible in the viewing direction, so that you can hear it in your preferred tone.
- * How to set : Galaxy Wearable > Earbuds Setting > Accessibility > Customize Ambient Sound
- * This feature may not be supported depending on the model specification.
Left/right sound balance
Adjust the left/right sound balance to suit your hearing preferences.
* How to set : Galaxy Wearable > Earbuds Setting > Accessibility > Left/right sound balance
TV
Caption
Captions are provided for almost all US TV programs. Dialogue is displayed as screen text for deaf or hard of hearing user. If captions obstruct the screen and interfere with viewing, you can move them to a more convenient position. Plus, to enhance visibility, you can set the font size, color, and the background color and transparency to suit your needs.
- Separate closed caption
- Auto caption position
- Font size, background color and opacity
- * How to set : Press Home > Menu > Settings > All settings > General & Privacy > Accessibility > Caption Settings
- * Broadcast programming may vary by region.
- * Availability of caption services may vary according to each broadcast company.
Sign language zoom
Sign language zoom automatically recognizes and enlarges the sign language area, enabling deaf users to see more detailed mouth and facial expressions. You can specify a sign language area and adjust the magnification by up to 200%. Blind users can also use this function to zoom in on a specific area, such as scores for sporting events or quiz programs.
- Select zoom area
- Adjust Sign language zoom level
* How to set : Press Home > Menu > Settings > All settings > General & Privacy > Accessibility > Sign Language Zoom Settings
Multi-output audio
Multi-output audio enables hard of hearing users to enjoy TV with the family. Sound is output to both speakers and headphones at the same time. Each family member can enjoy the broadcast at their own volume levels – hard of hearing users can listen using a bluetooth device, and family members can listen through the TV speaker.
* How to set : Press Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Multi-output Audio
Refrigerator
Subtitles / audio description
Users can watch TV content on the Family Hub refrigerator. Hearing-impaired users can turn on subtitles by launching the Samsung TV Plus app and tapping the CC icon. Conversations are displayed visually as text on the screen.
- * How to set on Family Hub refrigerator : Samsung TV Plus > CC On/Off
- * Only for the TV contents which offers subtitles on Family Hub Refrigerator
Door open alarm
If there is a control panel inside the refrigerator, the light inside the refrigerator blinks to provide a door open alarm along with a sound alert. The light blinks even when the door is left slightly open. This function is designed with hearing-impaired users in mind.
* This feature is applied to refrigerator models released from 2019 onwards. The light blinks when the door is left open for 5 to 10 min.
Accessibility customer support
We are here to assist and improve your accessible experience
Accessibility setting tips
Smartphone/Tablet
Accessibility shortcuts - Accessibility shortcut allows you to access the accessibility features quicker and easier. (Use Accessibility button, Quickly press the Side and Volume up keys, Press and hold the Volume up and down keys)
Reset accessibility settings - Reset accessibility settings to their defaults, separately from the other settings.
Recommended for you - You can check what accessibility functions you're currently using and function recommendations for you.
Watch
Accessibility shortcuts - Triple tap with two fingers on any screen to activate your selected accessibility function.
TV
Adjust TV accessibility features with a simple one-touch on-screen menu. You can activate most TV accessibility features with Accessibility shortcut. Once enabled, start Voice guide and Sign language guide automatically. To display the Accessibility shortcut, press and hold the volume button. Alternatively, press and hold the mute button or press the closed caption button.
