What to do if my PC data transfer to other devices fails?

Last Update date : Jul 13. 2022

If Cannot find internal memory error message occurs while sending data from PC to the Devices, follow the options below:

1 Upgrade New PC Studio to the latest version
2 Reboot the device and reconnect it
Reboot the device and reconnect it

Related Questions

Thank you for your feedback!

Contact Us

Live Chat

General enquiries
Monday to Sunday (including Public Holidays)
Open 24 hours
Chat Now

Email

We'll respond within 1 to 2 working days.
Email

Service Centres

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall

Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Service Centre Information Service Centre Waiting Time
View more

Samsung Members

Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Community Download App

Call Us

Product and App support
9am to 6pm daily

Repair Services

Arrange an appointment to experience a shorter waiting time.
Book an appointment Track my repair
View more

RC01_Static Content