How do I make a callback request with At Your Service?
Last Update date : Jul 25. 2022
Need a technical appointment to fix your Samsung Television, Refrigerator or Washing Machine? We are now available 7 days a week*!
You may arrange a callback request to our technician by submitting a online request. Our technician will attend to you shortly.
*Excluding gazetted public holidays.
With At Your Service, you are able to request for a callback from our Customer Service
2
Scroll down the page and click on Callback Request
3
Sign in into your Samsung Account
![Samsung Account Sign in]()
5
Upon signing in, Click on Callback Request Navigation Button
![Callback Request]()
6
Enter all the mandatory fields and click on the confirm button. After which, an email would be sent to you when the Callback request is submitted.
![Confirmation]()
If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat We are available 24 hours a day, 7 days a week.
Thank you for your feedback!
Please answer all questions.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Call Us
Product and App support
9am to 6pm daily
9am to 6pm daily
Repair Services
![]()
![]()
Arrange an appointment to experience a shorter waiting time.
RC01_Static Content