How to block accidental touches on your Galaxy smartphone
At times, you may accidentally call or message someone on your phone when it is in your pocket or bag. Your Galaxy phone actually has a feature to prevent such pocket dialing. Find out what to do to keep your screen inactive and prevent accidental touches.
Before you try out the recommendations on this page, be sure to check if your device's software and related apps are updated to the latest version. You may follow these steps to update your device:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
How to turn on Accidental touch protection
Step 1. Go to Settings > tap Display.
Step 2. Tap the switch next to Accidental touch protection to turn the feature on.
How to turn off Fingerprint always on on the Galaxy Z Flip
On Galaxy Z Flip, there is a way to avoid accidental fingerprint touches by turning off 'Fingerprint always on' setting.
Step 1. Navigate to and open Settings.
Step 2. Search for and select Fingerprint always on.
Step 3. If you already have a fingerprint saved, disable this feature by tapping the switch next to Fingerprint always on.
After turning on Accidental touch protection, you may notice a small pixel-sized light flashing on the top of your phone in the dark. When you touch the screen while the Accidental touch protection function is activated and Always-on display is preset to 'Tap to show', such small light flicker will appear.
That is because the proximity sensor is operated due to Accidental touch protection, and it is not a product defect. Some models that have proximity sensor behind the display panel, the sensor is turned on to determine whether it is in a pocket when the screen is turned on in low light (10 lux or less). When the proximity sensor is operated, the phenomenon of light flickering is recognized by the photoelectric effect. In other words, light flashing is the operation of the sensor to prevent malfunction. The brighter you set your screen, the brighter the flashing light will be.
The models that the proximity sensor is located behind the display panel are as below.
- Galaxy A91, Galaxy A90 5G, Galaxy Note10 Series, Galaxy S20 Series, Galaxy Z Flip
Note: Device screenshots and menu may vary depending on the device model and software version.
If you are experiencing unusual behavior on Samsung mobiles, tablets or wearables, you can send us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.
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