Restart Your Galaxy Phone Regularly to Prevent It From Slowing Down or Freezing
If your Samsung Galaxy phone is slowing down or freezes intermittently, you can try restarting it on your own before visiting a Samsung service centre for help. Check out the guide below for more details.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Make restarting your Galaxy phone a daily habit
Periodic restarting can prevent problems with your Galaxy phone. If your phone suddenly freezes or seems to be slowing down, try restarting your phone. Issues can sometimes be resolved simply by doing so.
To quickly restart your device if you are currently facing an issue:
Step 1. Press and hold the Volume Down and Home buttons at the same time for at least 7 seconds.
Step 2. Your device should restart after this.
How to automate periodic restarts
Samsung Galaxy phones can be set to automatically restart to keep themselves running smoothly. Follow the steps below to auto optimise your phone to restart when necessary.
Step 1. Open Settings, and then select Battery and device care.
Step 2. Tap on Auto optimisation >Toggle Restart when needed on.
Your phone will only restart when:
- The screen is off.
- The phone isn't being used.
- The battery is above 30%.
- SIM card lock is off.
Note: Device screenshots and menus may vary depending on the device model and software version.
If you are experiencing difficulties with your Samsung phones, tablets, or wearables, you can send us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.
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