The easy way to transfer content to your new Galaxy phone
Last Update date : Aug 01. 2022
Before you begin,
- Download the Smartswitch App on both your old and new device ( where applicable ) and check your app is up to date
- Ensure that the batteries on both device are fully charged
How to transfer via USB Cable
![USB Cable]()
![TVC2]()
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1
Navigate to Settings > " Cloud and Accounts " > Smart Switch > USB Cable
Note:
For Galaxy Device on Android™ Marshmallow (6.0.1)
Go to Settings > Back up and Reset > "Smart Switch > Select USB Cable
Note:
For Galaxy Device on Android™ Marshmallow (6.0.1)
Go to Settings > Back up and Reset > "Smart Switch > Select USB Cable
2
Connect both devices with the USB Cable and USB Connector to begin
3
Select "Send" on your old device and "Receive" on your new Galaxy Smartphone
![TVC 4]()
4
Select your content and start Transfer
Transfer via wireless ( Galaxy & Android Devices )
![transfer via wireless]()
1
Launch Smartswitch on both devices
Navigate to Settings > "Cloud and Accounts" > Smart Switch > Wireless
![SS wireless 2]()
Navigate to Settings > "Cloud and Accounts" > Smart Switch > Wireless
2
Select "Send" on your old device and "Receive" on your new Galaxy Smartphone
Send existing file on your old device and get your new Galaxy smartphone ready to receive these files
![sswireless3]()
Send existing file on your old device and get your new Galaxy smartphone ready to receive these files
3
Select the content you want to transfer from your old device and tap on the "Transfer" button to begin transferring your files
How to transfer via external storage
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1
Ensure your old device has a microSD card inserted or is connected to an external USB storage device
2
Back up the data on your old device via Smart Switch
3
Select "Send" on your old device and "Receive" on your new Galaxy Smartphone
![4]()
4
Launch Smartswitch on your new Galaxy smartphone
![launch smartswitch 5]()
5
Select your content and start "Restore"
If the above content is unable to resolve your issue, please contact us via 1800-SAMSUNG (1800-7267864) or Live Chat We are available 24 hours a day, 7 days a week.
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