What to do if you experience static noise with the Samsung Galaxy Buds

Step 1. Open Galaxy Wearable app >
If you need to switch devices, tap the devices menu icon (three horizontal lines) > Select your Galaxy Buds.

Step 2. Swipe up and select Earbuds settings.

Step 3. Select Earbuds software update.

Step 4. Tap Download and install > If there are updates available, tap Update.

Step 1. Open Settings > Tap Software update.

Step 2. Tap Download and install > Tap Install now.

Step 1. Using your phone or tablet, open Settings > Select Connections.

Step 2. Select Bluetooth > Tap your Galaxy Bud’s Settings icon (gear icon).

Step 3. Tap Unpair.

* If your Galaxy Buds were connected to the Galaxy Wearable app, unpairing them from Bluetooth will also remove them from the Wearable app.

Step 1. Open the lid of the charging case.

Step 2. A pop-up window should appear on your phone or tablet > Tap Connect.

Step 1. Open the Galaxy Wearable app > tap Menu (the three horizontal lines) > Tap + Add new device.

Step 2. Select your Galaxy Buds from the list.

Step 3. Tap Pair on the pop-up window.

Step 1. Place your Buds in the charging case.

Step 2. Close the lid until the battery indicator light disappears.

* This may take up to 10 seconds.

Step 1. Open the Galaxy Wearable app > Tap Earbuds settings.

Step 2. Tap Reset > Tap Reset on the pop-up window to confirm.

* After resetting your Galaxy Buds, you will need to connect them to your phone or tablet again.