Bluetooth / Wi-Fi connection unstable on my Galaxy Z Flip
Unlike ordinary smartphones, your Galaxy Z Flip is specially designed to fold downward. Based on this new feature of the Samsung foldable device, you can hold the entire folded device which can affect radio waves such as Bluetooth, Wi-Fi, and other networks.
Check the following situations first
Do not attach metallic stickers on the antenna area (side with cover screen) of the device.
Do not attach a device cover made with metallic material to the device.
It is recommended that the user uses the device with the product cover supplied to avoid direct hand contact with the antenna.
Check connectivity and network settings
Step 1. Launch the Settings app.
Step 2. Tap Connections.
Step 3. Turn on the Bluetooth switch to re-activate.
Should you still have connectivity problems, please try the following to reset the network settings on your device.
Step 1. Launch the Settings app.
Step 2. Tap General management menu.
Step 3. Tap Reset menu.
Step 4. Tap Reset network settings menu.
Step 5. Tap Reset settings button.
Note: When you reset the device’s network settings, you may lose registered information.
Thank you for your feedback!
Please answer all questions.
Samsung Members
![]()
![]()
Call Us
9am to 6pm daily
Repair Services
![]()
![]()
RC01_Static Content