What to do when the battery usage is missing on Note9?

Last Update date : Aug 03. 2022

It is an intended Google concept with M (Marshmallow) or later OS and your device is not faulty. If there are any breaks in the history, it is an indication that the device was powered off during that period.


If there are break points in the graph even though your Galaxy Note9 is not powered off,  it is recommended to check your battery performance on Samsung Members App by following these steps:

1 Launch Samsung Members
Launch Samsung Members
2 Tap Test hardware
Tap Test hardware
3 Tap Battery
Tap Battery

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