The latest Coronavirus (COVID-19) updates for our customers

With the global spread of Covid-19 impacting most communities, Samsung is adapting its practices to protect the health and well-being of our people and customers. As such, our call center is operating with limited resources so kindly expect longer wait time when you call us.

You may wish to use our self-help features on Samsung Members app or contact our customer service team via the options listed below. We seek your kind understanding that we may take longer than usual to respond to you, and we apologise for any inconvenience this may cause.

For general product information and FAQs : CLICK HERE

For live chat with our agent : CLICK HERE

To find service centers : CLICK HERE