How to reset the Smart Hub in Samsung TV?

Last Update date : Aug 03. 2022

Please Note: When Smart hub is reset, all downloaded Apps are initialized. User accounts and settings are erased from the memory and reverted back to factory default. Smart Hub will then restart as if it were starting for the first time.

However, your account remains on the smart hub server. To log into your account, enter your ID and password again after the reset. 

You can reset your Smart Hub when facing the following issues:
- Smart Hub is not working properly
- Apps are not loading
- Some Apps are missing or not working properly

To reset Smart Hub, follow these steps:

1 Go to Menu -> Smart Features -> Smart Hub Reset
To reset Smart Hub
2 Input the Pincode. The default password is 0000
3 Resetting All Settings message will display when Smart Hub is reset. This may take about a minute or longer depending on the number of Apps installed
Reset Smart Hub is completed

If your issue is still unresolved, you may contact us via our hotline at 1800-SAMSUNG (7267864) or via our Live Chat. We are available 24/7. 

 

Related Questions

Thank you for your feedback!

Contact Us

Live Chat

General enquiries
Monday to Sunday (including Public Holidays)
Open 24 hours
Chat Now

Email

We'll respond within 1 to 2 working days.
Email

Service Centres

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall

Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Service Centre Information Service Centre Waiting Time
View more

Samsung Members

Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Community Download App

Call Us

Product and App support
9am to 6pm daily

Repair Services

Arrange an appointment to experience a shorter waiting time.
Book an appointment Track my repair
View more

RC01_Static Content