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      SUPPORT NEWS

      400电话运维通告

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      目前三星售后相关400电话正进行维护，如需联系，请拨打临时电话10100200。由此给您带来不便，敬请谅解。

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      The latest Coronavirus (COVID-19) updates for our customers

      Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines and to protect the health of our people and customers. During this time, our customer care team is available to support your Samsung enquiries via the following channels:

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      Temporary relocation of Samsung Service Centre @ Plaza Singapura to #B1-15 from 5th April.

      Only customers who book an appointment will be served during this period. This service centre will be closed on 4th April and 16th May 2021.

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      Temporary relocation of Samsung Service Centre @ Plaza Singapura to #B1-15 from 5th April.


      Only customers who book an appointment will be served during this period. This service centre will be closed on 4th April and 16th May 2021.


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      Warranty test
      Warranty Warranty

      Register your product and find out what's covered
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      Windows Information
      Windows Information Windows Information

      Windows 11 information Windows 10 update information

      Smart Switch
      Smart Switch Smart Switch

      Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch
      Data transfer guide Download smart switch

      At Your Service
      At Your Service At Your Service

      A portal to register your warranty, request for a callback, schedule an appointment at our Service Centres and much more
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      Screen Replacement for Smartphones
      Screen Replacement for Smartphones Screen Replacement for Smartphones

      Find out what is the recommended pricing for screen replacement of your Galaxy device.
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      Galaxy Z Premier Service
      Galaxy Z Premier Service Galaxy Z Premier Service

      Your Galaxy Fold and Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.
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      Service Terms and Conditions – Data Related
      Service Terms and Conditions – Data Related Service Terms and Conditions – Data Related

      Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
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      7 Days In-Home Service
      7 Days In-Home Service 7 Days In-Home Service

      Need a technical appointment? We are now available 7 days a week*!
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      Galaxy Battery
      Galaxy Battery Galaxy Battery

      Check out how you can take better care of your battery through proper use and charge.
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      Samsung Service Tracker
      Samsung Service Tracker Samsung Service Tracker

      Tracking your assigned Customer Service Engineer is now a breeze!
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      Always-on care, for your device
      Always-on care, for your device Always-on care, for your device

      Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline
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      Samsung Members
      Samsung Members Samsung Members

      Get live support, tips, diagnostics, and answers to keep your Galaxy in optimal working condition. Download Samsung Members today from Google Play Store
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      SmartThings FAQ
      SmartThings FAQ SmartThings FAQ

      Getting started with Samsung SmartThings for Android and iOS that let you easily control, monitor and automate your home from the comfort at anywhere
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      Keep your Samsung Account secure
      Keep your Samsung Account secure Keep your Samsung Account secure

      Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
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      Remote Service
      Remote Service Remote Service

      Take advantage of Remote Support for TVs, mobile phones and tablets
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      Samsung Smart View
      Samsung Smart View Samsung Smart View

      Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV
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      Software Upgrade
      Software Upgrade Software Upgrade

      Keep your mobile up-to-date, safely and quickly
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      News & Alerts
      News & Alerts News & Alerts

      For important products and service announcements
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      Smart Academy
      Smart Academy Smart Academy

      Join our FREE workshop for Tutorials on our SMART products
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      How to

      Useful tips for Galaxy test Useful tips for Galaxy test
      useful tips for galaxy useful tips for galaxy
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      Interactive TV Simulator Interactive TV Simulator
      Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator. Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
      Interactive TV Simulator Interactive TV Simulator
      Open Simulator
      Tips to use Smart TV Tips to use Smart TV
      Tips to use Smart TV Tips to use Smart TV
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      Useful guide for Home Appliances Useful guide for Home Appliances
      Useful guide for Home Appliances Useful guide for Home Appliances
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      How-to Videos How-to Videos
      how to videos how to videos
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      Tips to use Galaxy Z Flip Tips to use Galaxy Z Flip
      Galaxy Z Flip device Galaxy Z Flip device
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      Interactive TV Simulator Interactive TV Simulator
      Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator. Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
      Interactive TV Simulator Interactive TV Simulator
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      The best Galaxy Note 20 writing experience The best Galaxy Note 20 writing experience
      The best Galaxy Note 20 writing experience The best Galaxy Note 20 writing experience
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      Whether your product is in warranty or out of warranty, we're here to help.
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      Open 24 hours
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